Course Curriculum

  • 1

    Section 1: Coaching for Performance Improvement Introduction

  • 2

    Section 2: Step One - Describe the Performance Issue

    • Step One - Describe the Performance Issue Video

    • Reflection

    • Quiz

    • Group Discussion

    • Practical Application
  • 3

    Section 3: Step Two - Explore the Impacts

    • Step Two - Explore the Impacts Video

    • Reflection

    • Quiz

    • Group Discussion

    • Practical Application
  • 4

    Sectionn 4: Step Three - Clarify Expectations

    • Step Three - Clarify Expectations Video

    • Reflection

    • Quiz

    • Group Discussion

    • Practical Application
  • 5

    Section 5: Step Four - Be Clear about Possible Consequences - Positive and Corrective

    • Step Four - Be Clear about Possible Consequences Video

    • Reflection

    • Quiz

    • Group Discussion

    • Practical Application
  • 6

    Section 6: Step Five - Engage in Action Planning

    • Step Five- Engage in Action Planning Video

    • Reflection

    • Quiz

    • Group Discussion

    • Practical Application
  • 7

    Scetion 7: Step Six - Commit to Action

    • Step Six - Commit to Action Video

    • Reflection

    • Quiz

    • Group Discussion

    • Practical Application
  • 8

    Section 8: Step Seven - Follow Up

    • Step Seven - Follow Up Video

    • Reflection

    • Quiz

    • Group Discussion

    • Practical Application
  • 9

    Section 9: Step Eight - Document

    • Step Eight - Document Video

    • Reflection

    • Quiz

    • Group Discussion

    • Practical Application
  • 10

    Section 10: Learning Application - Case Studies

    • Learning Application - Script of Coaching for Performance Conversation Case Study #1 Video

    • Reflection

    • Learning Application - Coaching for Performance Improvement Live Demonstration Case Study #2 Video

    • Reflection
  • 11

    Section 11: Course Wrap Up

    • Course Wrap Up Video

    • Performance Coaching Worksheet

    • Survey